Contact us
Address Bratislava:
Zurich Insurance Company Ltd
Mýtna 48
Blumental offices
Bratislava 811 07
Address Kosice:
Zurich Insurance Company Ltd
Fabrika 48
Južná trieda 48
Košice 040 01
Contact information for both locations:
telephone: +421 2 321 55 123
email: reception.bratislava@zurich.com
For any inquiries or support requests regarding Zurich travel insurance purchased through booking.com or rentalcars.com from Zurich Insurance Europe AG (ZIE), please use only the communication channels listed below. Assistance is available in Slovak, German, or English.
Car Hire Excess Insurance (CHE)
Booked on Rentalcars.com:
Customer Service: www.rentalcars.com/customer-service https://www.rentalcars.com/contact
Claims: insurance.claims@rentalcars.com
Complaints: insurancecomplaints@rentalcars.com
Booked on Booking.com:
Customer Service: https://cars.booking.com/customer-service
Claims: insurance.claims@booking.com
Complaints: insurancecomplaints@booking.com
Room Cancellation Insurance (RCI)
Customer Service: service-booking@de.sedgwick.com or 0049221-7715-7733 (not toll-free)
Submission of Claims: https://intake.sedgwick.com/u/BookingZurich/claimsForm
Questions on Claims: claims-booking@de.sedgwick.com or 0049221-7715-7733 (not toll-free)
Single Trip Travel Insurance (STT)
Customer Service: service-booking@de.sedgwick.com or 00492217715-7734 (not toll-free)
Submission of Claims: https://intake.sedgwick.com/u/BookingZurich/claimsForm
Questions on Claims: claims-booking@de.sedgwick.com or 0049221-7715-7734 (not toll-free)
24/7 travel insurance service (B12), please contact us by phone: 0049221-7715-7747 (not toll-free)